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For petition processing efficiency and issue tracking

Generative AI Civil Petition Analysis System

By analyzing your civil petition data using AI technology, We will help you make valuable use of it in your future civil affairs work.

AI support your easy and smart works!

Features
Recording / Summary / Analysis / Statistics

Recording / Summary / Analysis / Statistics

AI analyzes the consultation content, extracts key issues, and builds response data based on the answers so that they can be used for similar complaints in the future. In addition, we analyze the consultation content and provide various statistical graphs by issue, department, and emotion. Through data, you can track civil complaints issues and gain insights.

Analysis and Summary of civil petition consultation

We create a call transcript and summarize the content of your complaint.
AI automatically classifies complaints, extracts key issues and conducts, sentiment analyzes.

  • Content Summary
  • Extract Key Issues and Keywords
  • Automatic response generation based on consultation records
  • Sentiment analysis and hate speech extraction
Automatically generate response data based on consultation content

We automatically generate summary answers based on the consultation.
The accumulated FAQ data can be used in your chatbot and automatic response.

  • Automatic response generation based on consultation recordings
  • Frequently Asked Questions data accimulation
  • Use as a chatbot or automatic response function
Visualize issue statistics data

When you enter consultation data, AI automatically analyzes it and provides statistical graphs in real time.

  • Statistics on the number of complaints
  • Distribution of civil complaints by category
  • Major issue ranking and keyword cloud
  • Daily, weekly, and monthly statistics graphs
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Discover hidden value in your data.
We help you gain meaningful insights and establish innovative policies through civil complaint analysis using the latest AI technology.

Identify consultation patterns through issue extraction
Consultation distribution graph by category
Emotion analysis graph
Number of malicious complaints graph
Major rising keywords and keyword cloud
Automatic generation of weekly statistical reports
Technology
Natural language processing/language models

Natural language processing/language models

NLP

Understand questions and generate answers through natural language processing.

STT

It is equipped with a voice recognition engine to generate transcripts.

sLLM

It provides a lightweight language model that runs on its own server.

On-premise

For security purposes, we will establish an internal intranet.